I received the CWD bulb that you sent. It was a substitute for another bulb I couldn't find anywhere and your recommendation on this bulb was great. Thank you for your service and your other staff members I dealt with were very helpful also in moving my purchase needs forward. BTW......thanks for the tootsie roll treats!

Great customer service!

I must say you guys are a pleasure to work with! Far easier than other bulb vendors we have worked with in the past! Thank you.

05/14/21 I was so pleased to be able to find replacement lights from your firm when they discontinued the manufacture of the Osram bulb. I could find nothing in Canada. If we couldn't find a replacement bulb it meant throwing out some very expensive lighting fixtures. So thank you so much for helping us keep some beautiful lamps and lighting

5/4/2021 The staff was very helpful, knowledgeable and professional!

3/30/2021 A big thank you to all ...bulbs worked spot on..the customer service was great friendly And very knowledgeable...will be a customer always and will tell friends...

02/23/2021 I want to thank you for helping me to locate the bulbs I purchased. She was so patient and friendly to work with, and she made the process very easy. Thank you for all your help!

01/22/2021 You are the best business I deal with. Thank you for the as usual terrific service.

12/13/18 Today I received my order; just wanted to say it was promptly delivered, securely packaged to protect the delicate contents, and both bulbs worked beautifully! I wish to commend your excellent service and timely response to my emails. Customer service like yours is a rarity today. I will be sure to order more products in the future and will express my satisfaction with your company to friends, family, and colleagues as I am impressed. Please express my gratitude to all your coworkers involved in this transaction. Have a safe and healthy Holiday!

11/26/18 You guys have your act totally together. You have been one of the best Companies I have ever dealt with especially on such a small order. I will definitely see if I can come back for more business. I will explore what you have to offer and be back!

All the best!

10/25/18 Howdy, Thank you so much. You have been so helpful. I really appreciate the excellent customer service and we’ll be contacting you again for future lighting needs.

 

10/12/18 Thanks so much – You’re the best company to do business with - you’ve got my business  for every lightbulb we’ll ever need.

Thanks again 

09/13/18 You're the best! Thank you for the prompt and kind service!  When it comes time to order bulbs in the future I’ll know where to go!

 

12/31/17 Very satisfied, the bulb worked great. Thanks for the excellent service!

12/21/17 Thank you very much for the excellent service!

11/25/17 Thank you for the best website I have visited in over 20 years.

 

I am still in awe that I found the EXACT part that I needed for my overhead projector.

 

If you are the owner, thank you for giving your work family the day off today. Please enjoy your weekend.

 

May God Bless your Company and Employees.

10/2/17 Good morning!  Just wanted to drop you a note to say thanks for your outstanding customer service.  My order was received in excellent shape.  The bulb will be installed in the searchlight of the 1936 Grebe Sedan Cruiser, ROBERT ALLEN II, the oldest powerboat in Chicago. 

 

Also appreciated were the little unexpected touches... How did you know I like Tootsie Rolls!

 

Keep up the good work!

9/8/17 I so appreciated the clear information on your web site about EXACTLY which bulb would fit my Leica microscope. Your prices are competitive, too. 

 

In addition to that, I really appreciate your customer service. I had made a mistake on the credit card, but got a call very quickly to rectify the problem. Much to my delight, Bulbworks got my order shipped so quickly that I had the bulb installed & working in just a few days. 

 

I couldn't be more pleased. Thank you!

2/14/17 I want to thank you for excellent customer service.  I called earlier today concerning an order I placed for a microscope bulb.  The customer service representative was very thorough and helpful.  I was able to get the microscope working again by following his suggestions.  Considering that the bulb only cost $6, I was amazed at how patient and friendly he was.

10/19/16 Thank you!!  I am always amazed by the quality of your customer service. It is much appreciated! 

9/12/16 I have received the item that was ordered, thank you for all of your wonderful service.

4/11/16 I just got my two little BW6461 bulbs in the mail along with some Tootsie Rolls! Many, many thanks for your exceptional service, wise counsel, patience and sense of humor. 

09/23/14 Keep up the exceptional Customer Service.

09/23/14 Well-packaged and quick shipping. Thank you!

6/27/14 Excellent quick service. The follow up phone call to confirm the order was appreciated.

6/26/14 Tough finding an 18 volt light bulb and you had what I needed. I appreciate that! I will return to you next time I need a bulb. Thanks

06/09/14 Very promt and comunicated every step of the process.

06/05/14 I love how easy it is to find replacement bulbs for just about anything.

06/04/14 Found exactly what I needed for a discontinued microscope. Quick delivery. Great communications. What more can you ask for?

06/03/14 Great product with extremely fast delivery.

3/11/14 Very fast service!!!! Thank you!!! Will definitely order from Bulbworks again!!!

3/12/14 Thank you!!! I appreciate your help. Bulbworks is one of my favorite vendors because you guys are always so helpful! Just a heads up I deal with over 300 vendors.  

2/10/14 Needed a bulb to change my ticket writing dome light from white to red, to prevent the blinding light from the stock clear bulb. Typed in 'GE 1141 red' and your page was listed with a link to exactly what I was looking for. Great! 

2/7/14 Best online ordering experience I have had in twenty years. Easy, Ultra quick delivery. Thank you all. 

1/12/13 Awesome service, they saved me money in shipping without asking!! 

12/23/13 When the bulb wasn't available, I was called and asked about a replacement. The service was great. The bulbs arrived as promised, and were even followed up by a thank-you card. Extraordinary! 

12/10/13 Great selection of sizes. Very prompt and pleasant to work with!

11/25/13 Although our purchase was small we feel well treated. Our next purchase will be for sure from Bulbworks. 

11/25/13 They had exactly what I was looking for; one out of thousands of bulbs. Great job.

11/25/13 My service was very prompt and I got my bulb very quickly. I even got a thank you note for using Bulbworks! I will recommend and use Bulbworks again.

11/22/13 Great place to shop for hard to find light bulbs. 

11/22/13 Decent prices, outstanding selection of product, exellent comunication, and candy in every package... What`s not to like! 

11/22/13 I have been working with Bulbworks since they opened their doors and have never had a bad experience. I highly recommend Bulbworks. The Tootsie rolls are pretty good to.

9/27/13 WOW!! You folks are just wonderful!! 

8/12/13 You have the bulbs I need without having to order them from Japan and wait weeks for delivery. You are my first call for bulbs every time! 

07/30/13 I found what I was looking for very easily and the item was packaged well and shipped promptly. I was very impressed with the tootsie rolls and note that came with the package as well as the follow up email and thank you note with your business card. You are truly focused on the customer and it shows. Thanks 

9/16/13 The response was immediate, which I appreciated. And it came from a real person, not just a business! So if I had a problem I had a name of someone to call. Nice touch. 

06/18/13 Bulbworks is an amazing company in terms of speed of processing and shipping orders and customer relations. Never before have I received a personalized thank you card from a company. From now on, I will always order my bulbs from Bulbworks. A+!

5/29/13 Ordering items from Bulbworks has always been a very smooth experience for me. Shipping is extremely fast. Thanks Bulbworks!!!

05/28/13 Personnel are always patient and helpful in assisting to locate obscure bulbs or matching up bulbs. I use the computer more now but phone orders are still great to be able to talk to the same indispensable helpful crew! Thanks, Dennis, Donna, Kevin, and The Packers!

5/9/13 "Customer service rep helped me identify the exact microscope bulb I needed in less than 1 minute.  Very pleased with your service, packaging and shipping speed. 

Thank you!"

5/8/13 "After I placed an order I had a question about the shipping. They answered the phone on first ring and were extremely helpful. I would be more than happy to refer others."

Hello.   Once again, the miracle man is at work and comes through.  I knew you could figure it out if anyone could.  I will order the bulb tomorrow when I find out how many they want.  I really appreciate how you go all out to help your customers.  That is becoming a rare quality to find any more.

 

THANK YOU! 

 

Lisa,

I got the bulbs in the mail today, put them in and they fired right on!
Thank you ever so much for the great service and the tootsie rolls, that was fantastic!!!!

Hopefully in the future we can do business again but I am so grateful right now.

I'll make sure to let others know about your Company and the wonderful service you provided. Hopefully I can send more business your way!

Thanks a million,

 

Dear Lisa,

The LED bulbs arrived this week and I am very pleased with the quality. The brightness of the pointer is much better and I hope that the lifetime is also better than of the standard Nikon light bulb.

Thanks for the great service.

With kind regards, 

 

Hi Dennis,

 

You folks are still my go-to for lamps - and referrals of my customers.

 

Have a great Winter season!

 

“Just wanted to say thanks again for all the super service from Bulbworks.  I ordered the bulbs after we “talked” (below) on Thursday, the order and shipping plans were confirmed shortly thereafter, they were shipped that day, and, amazingly received today so I could install same before sunset tonight.  And, they work!  I am toasting you folks with a vodka gimlet as I write this.

 

Even though the smallest of orders, you folks came though as if it were millions.  Thank you very much for the super service...and you can quote me.”

  

"You and your company are over the top! Even with our minimal order your sales staff helped me find just what I needed. Your "Thank You" note blew me away. You and your company will do well. I work in big business, as well as run some small businesses. I will continue to use you whenever I can."

 

"I Am Very Happy And Pleased With Every Aspect From My Order Taken Up To The Minute I Recived It Today. Also Thank You For The Little Chocolate Treats! I Will Definetly Come To You Guys For Any Of My Needs."

"Simply take this as an expression of gratitude for having a reliable, honest, and fair supplier with very pleasant attitude. It is a great pleasure for all of us to call your place of business, because we know we will be treated with a smile and our satisfaction in mind."

Worked Perfectly! Thank you so much.